At Urbantrout, we take your privacy extremely seriously.

When you buy something from this website, the transaction is processed by Paypal, and we never see your credit or debit card details.

Paypal only provides us with the following personal data so that we can process your order:

  • Your name
  • Your email address
  • Your postal address

We will keep these details on file until the end of the same financial year in order to ensure the highest possible levels of customer service. If you would prefer us to delete your details sooner, please let us know. We will always remove any personal data (your name, email address and postal address) from any accounting material that we send to our accountants.

We will never contact you directly without getting your explicit permission first, and we will never disclose your details to anyone else, apart from addressing packages for delivery to you.

If you have any queries about our privacy policy, please don’t hesitate to contact us.

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